Australia’s Trusted Telehealth Therapy Specialists
Phone Counselling Australia
Feeling stuck is draining. We're here to give you the tools for lasting emotional resilience and improved mental health. Get help fast from a professional counsellor, without the long clinical waiting lists of other services.
PACFA Registered
Free 30 minute
initial consultation
100% Telehealth -
Accessible Anywhere
in Australia
Australia’s Trusted Telehealth Therapy Specialists
Phone Counselling Australia
Feeling stuck is draining. We're here to give you the tools for lasting emotional resilience and improved mental health. Get help fast from a professional counsellor, without the long clinical waiting lists of other services.
PACFA Registered
Free 30 minute initial consultation
100% Telehealth - Accessible Anywhere
in Australia
Our Proven Method
Here's How We'll Build Your Toolkit for Lasting Confidence
In a world that tells you to just "push through it," it's easy to feel like willpower is the only answer. Our approach is different. We provide clear phone support and a supportive method for your mental health, because it’s about having the right strategy, not just trying harder.
A Foundation of Clarity
Your journey with us starts with a free 30 minute chat. It's a warm, open conversation where we listen to your situation and make sure you feel confident that our approach is the perfect fit for you, right from the start.
Building Your Personal Roadmap
In your first full sessions, we create your personal plan. We listen carefully and work with you to set clear, achievable steps. This provides a simple structure that offers a wonderful sense of direction, which can provide immediate relief from feelings of anxiety or depression.
Developing Your Mental Toolkit
Here you learn and use your new coping skills. Each session is an active process where we build your mental toolkit together with practical strategies. This gives you real world confidence to handle difficult emotions as they arise.
Walk Away Confident
As you master these skills, our focus shifts to ensuring you feel completely equipped to go it alone. Seeing you navigate life's challenges with your own confidence is our ultimate goal. It's truly how we measure success.
Our Services
Get The Practical Tools to Overcome Life's Toughest Challenges
We are passionate about the clarity ambitious professionals gain with our professional counselling. We deliver tangible results for your mental health by teaching you proven coping skills to move forward with confidence, a core part of our telephone counselling approach.
Book Your Free 30-Minute Introductory Call
Use our online scheduler to find a time that works for you. This call is a straightforward way to discuss your goals.
Have Your First Full 60-Minute Session Free
Following our call, your first complete skill-building session is also free of charge.
Anxiety & Stress Management
We use proven methods to manage anxiety and stress. We'll work together to give you the tools you need to feel calm and in control of your life.
- Practical Coping Strategies
- Mindfulness Practices
- Root Cause Exploration
- Emotional Regulation Skills
- Stress Reduction Plan
Burnout & Professional Support
We help you get to the real cause of workplace stress. Together we'll set firm boundaries, so you can build a peaceful and enjoyable career you truly love.
- Boundary Setting Framework
- Burnout Recovery Plan
- Workplace Communication Skills
- Career Value Alignment
- Imposter Syndrome Tools
Grief & Life Transitions
Change and loss are deeply personal. We're here to offer you compassionate, steady guidance during these times. We want to help you find your footing again, with renewed strength and hope.
- Grief Processing Support
- Navigating Uncertainty
- Building a New Identity
- Future Goal Setting
- Coping with Change
A Simple Plan to Get Started
Here's How We'll Help You Get Unstuck in 4 Steps
Getting support for your mental health shouldn't be complicated. We’ve created a clear, four step journey for our support service. There’s no guesswork, just a supportive plan so you know what to expect from our time together.
Book Your Free Call
Use our simple online calendar to schedule your free 30 minute telephone consultation. It's a relaxed, no pressure conversation focused entirely on your goals.
Connect With Your Therapist
In your first call, you'll find a welcoming space to share your story and ask questions. We'll make sure our approach feels like the right fit for you.
Begin Your Sessions
Start your 60 minute sessions from the comfort of your home. In this space, we begin building your personal toolkit together, one practical step at a time.
Build Your Resilience
With compassionate guidance, you'll learn to apply your new coping strategies to life’s challenges, fostering a renewed sense of confidence and inner strength.
Simple, Clear Pricing
No Hidden Fees No Complex Rebates No Surprises
We believe in straightforward pricing, so you can focus entirely on what matters most. Your wellbeing. You won't find any complex packages or hidden fees here. Just one flat rate, so you can invest in yourself without any financial stress.
Private Health Insurance
Depending on your level of cover, you may be able to claim a rebate of up to $90 per session. Just check with your provider for eligibility.
Transparent Pricing
Our simple, flat rate fee of $120 per session means you never have to worry about hidden costs or complex invoices for our online counselling service. We make quality mental health support accessible.
Introductory Offer
Your first full 60 minute session is complimentary, so you can experience our approach to home based counselling without any financial commitment.
The Advantages of our Approach
How Our Online Model Is Different
Our skills-based model is designed for clarity, access, and empowerment, setting us apart from standard talk-focused sessions.
Fast Access to Care
Consultations are available within 48 hours, avoiding long waiting lists.
Skills-Based Methodology
We focus on teaching a practical toolkit of coping strategies for long-term independence.
Private & Comfortable Format.
All sessions are held via secure video call from your own private space.
Transparent Pricing
Our fees are a simple, fixed flat rate with no complex structures.
Flexible Scheduling
Our online system allows you to schedule appointments at a pace that works for you.
What our Clients are Saying
Client Testimonials
We know that reaching out for help takes courage. We make that first step as simple and reassuring as possible.
"I was unsure if one-on-one counselling would really help, but the initial session made me feel heard and understood. The guidance I’ve received has helped me gain clarity and confidence in my daily life."
Jennifer L.
Marketing Manager
“I didn’t realize how much my personal story was shaping my mindset until these sessions. Reframing my experiences has helped me see myself with compassion and move forward with a renewed sense of purpose.”
Michael T.
Creative Director
“I always struggled with handling stress and emotional overwhelm, but these sessions gave me practical tools I can actually use. I now feel more in control and better equipped to face challenges calmly.”
Linda L.
Operations Lead
“Stress used to control my reactions, but the techniques I learned here have made a real difference. I feel more grounded, emotionally aware, and capable of responding to challenges with clarity.”
David R.
Operations Director
“I used to feel easily overwhelmed by stress, but these sessions helped me understand my emotions better and manage them effectively. I now feel calmer, more balanced, and confident handling difficult situations.”
James C.
Software Engineer
“Before starting these sessions, I often felt emotionally drained and anxious. Now I have practical strategies that help me stay calm, focused, and in control even during stressful moments.”
Thompson M.
Creative Director
"No waitlist, no travel, just real, practical support from the first call. James helped me build a clear plan to get out of the rut I was in. I finally feel in control again."
Ben L
Sydney
"I was hesitant about phone therapy, but it was the best decision I've made. The convenience and privacy made it so easy to open up. I got the tools I needed without the stress."
Jessica M.
Melbourne
"This was completely different from other therapy I've tried. It was a real, authentic conversation with someone who gave me practical skills, not just theory."
Emily S.
Adelaide
"I finally have the tools to handle my anxiety. The phone format was perfect for my busy schedule. No more waiting rooms or travel time."
David R
Perth
Answers to Questions
Your Questions Answered Without The Fluff
How much does a session cost?
We want this to be accessible for you. Each 60 minute session is a flat rate of $120, with no hidden fees. If you have eligible private cover, you can often reclaim up to $90 per session, making it even more affordable for you.
Do I have to sign a long term contract?
Absolutely not. We don’t believe in lock in contracts because your journey is your own. How long you continue is entirely flexible and based on your personal needs and goals. You are always in control of your own journey.
How quickly can I get an appointment?
Our promise is to eliminate long waiting lists. We aim to book your free initial consultation within 48 hours, because we know how important it is to get help when you feel ready and motivated to make a change.
Is online counselling actually effective?
Yes. Many studies show that online counselling is just as effective as in person sessions for a wide range of issues, including anxiety and depression. The best part for many professionals is the added convenience and comfort of being in their own familiar space.
What happens in the free consultation?
Think of the free 30 minute consultation as a relaxed, no pressure chat. It’s simply a chance for you to share what’s on your mind. It also helps you see if you feel a comfortable and safe connection with us, which is so important.
Is everything I say confidential?
Yes, absolutely. Confidentiality is the foundation of our work, and your trust is everything to us. We use a secure platform for all sessions, with a strict policy regarding your data privacy to minimise any risk.
What if I've never tried counselling before?
That’s perfectly fine, and you are not alone in feeling that way. Our approach is designed to be warm and welcoming. We will gently guide you through the process and make sure you always feel safe, heard and understood.
How is your therapy different from other services?
Our core difference is our deep focus on your empowerment. We don’t just want to be a listening ear. We want to give you a powerful, practical framework that helps you build real, long term resilience on your own.
Locations We Serve
Online Counselling Australia-Wide
We offer our professional online counselling services to clients in all Australian states and territories, including:
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
The Information You Need
Contact & Business Details
Service Area
Australia-wide (Telehealth)
Mailing Address
888 Collins Street, Docklands VIC 3008
ABN
31 253 892 731
Operating Hours
Monday
11:00am to 21:00pm
Tuesday
11:00am to 14:00pm
Wednesday
Closed
Thursday
11:00am to 21:00pm
Friday
11:00am to 14:00pm
Saturday
Closed
Sunday
11:00am to 14:00pm
Ready when you are
Start with a Simple Conversation
Feeling stuck is often the first sign that you're ready for a change. The next step is a simple conversation. We're ready to listen.