Australia’s Trusted Telehealth Counselling Specialists
Online Therapy for Identity Issues
Feeling disconnected from your true identity is draining. These are common identity issues, not a personal flaw. Our online therapy for Australians provides a practical path to rediscover your core values and beliefs. This helps you resolve confusion and improve your mental health.
PACFA Registered
Free 30 minute
initial consultation
100% Telehealth -
Accessible Anywhere
in Australia
Australia’s Trusted Telehealth Counselling Specialists
Online Therapy for Identity Issues
Feeling disconnected from your true identity is draining. These are common identity issues, not a personal flaw. Our online therapy for Australians provides a practical path to rediscover your core values and beliefs. This helps you resolve confusion and improve your mental health.
PACFA Registered
Free 30 minute initial consultation
100% Telehealth - Accessible Anywhere
in Australia
Our Simple Process
No Overwhelming Steps Just a Clear Path Forward
Getting started with therapy should not feel like another overwhelming task. We have designed our process to be as clear and low pressure as possible. This allows you to pour all your energy into your identity development. We will move from a friendly chat to a clear treatment plan at a pace that feels right for you.
Book Your Consultation
Use our simple online calendar to find a time for your free, no pressure chat with our therapist.
Have a Friendly Chat
We will talk through the changes you want to see. This helps us make sure our therapeutic approach is a good fit for you and your identity issues.
Begin Your First Session
You will start your journey with a full 60 minute session. We will begin creating your tailored roadmap to self discovery together.
Start Building Your Skills
From day one, you will start learning the practical skills you need for lasting emotional resilience and a stable sense of self.
Practical Skills for Life
We'll Teach You Practical Skills That Actually Work
Lasting change is not about trying harder. It is about training smarter with a professional by your side. We believe therapy should equip you with tangible skills for life. You are already so capable. Our role is to provide a reliable set of strategies that fits your personality and experiences perfectly.
Cognitive and Emotional Techniques
We will use online Cognitive Behavioural Therapy (CBT) in Australia to help you challenge negative thoughts and manage emotional triggers together.
Stress and Burnout Recovery
You will learn to set healthy boundaries and create a work life balance that truly works for your wellbeing and reinforces your identity.
Life Transition Guidance
We use supportive therapy to help you process loss, navigate change, and set achievable goals for your next chapter with confidence.
Stronger Interpersonal Skills
You will gain assertive communication skills so you feel heard and more connected in all your personal and professional relationships.
Our Collaborative Approach
How We Work With You Step by Step
We Start By Listening
First, we just listen. We will start with a confidential chat to truly understand your unique experiences and the specific identity issues you face without judgment. This means the therapy plan we build together is focused on the real world results you want to see.
We Create Your Tailored Plan
Together, we will create your tailored treatment plan. We select the best therapeutic techniques for your situation and explain the ‘why’ behind them. You will always feel like an active and empowered partner in your own journey of identity exploration.
You Put Your New Skills into Practice
This is where your plan comes to life. In our sessions, you will actively apply your new skills to real world challenges. Our expert guidance will be right there to support you as you grow in confidence.
You Feel Equipped for the Future
Our ultimate aim is for you to have the confidence to handle future challenges on your own. We measure our success by your independence, knowing you have all the skills you need to thrive.
Our Promise to You
Our Goal Is to Make Ourselves Redundant
Everyone deserves a safe space to find their footing without judgment. That is why we created SafeMind. We are genuinely passionate about equipping each individual with the skills they need to feel in control again. We have seen the profound difference it makes.

Evidence Based
You learn clinically recognised techniques like CBT that are proven to work and will serve you for a lifetime.

100 Percent Confidential
Your privacy is our highest priority. It is protected by secure platforms and strict Australian ethical standards.

Personalised Planning
Your unique situation guides every step. This ensures the therapy plan we create is always tailored to your personal values and goals.

Outcome Oriented
We are committed to lasting change. Our success is defined by you feeling confident and secure in your identity on your own.
Who We Help
This Is For You If You’re Feeling Stuck
The cycle of feeling overwhelmed can quietly drain the joy from what matters most. That is exactly where we do our best work. We use proven, effective therapy methods to ensure our approach is perfectly tailored. We help you identify the factors behind your challenges and forge a path forward.
For People Ready for a Change
We support self aware individuals who feel stuck. They are looking for a private, skills based approach to regain their spark and reconnect with their authentic self.
Proven Therapeutic Methods
We are fully trained in methods like Cognitive Behavioural Therapy to ensure you receive an exceptional standard of care for your mental health.
What We Solve
Whether it is navigating negative self talk, an identity crisis after a major life shift, or a general feeling of being lost, we help you find lasting, effective ways forward.
Transparent Pricing
Our fees are a simple, fixed flat rate with no complex structures.
Flexible Scheduling
Our online system allows you to schedule appointments at a pace that works for you.
What our Clients are Saying
Client Testimonials
We know that reaching out for help takes courage. We make that first step as simple and reassuring as possible.

"I was unsure if one-on-one counselling would really help, but the initial session made me feel heard and understood. The guidance I’ve received has helped me gain clarity and confidence in my daily life."

Jennifer L.
Marketing Manager

“I didn’t realize how much my personal story was shaping my mindset until these sessions. Reframing my experiences has helped me see myself with compassion and move forward with a renewed sense of purpose.”

Michael T.
Creative Director

“I always struggled with handling stress and emotional overwhelm, but these sessions gave me practical tools I can actually use. I now feel more in control and better equipped to face challenges calmly.”

Linda L.
Operations Lead

“Stress used to control my reactions, but the techniques I learned here have made a real difference. I feel more grounded, emotionally aware, and capable of responding to challenges with clarity.”

David R.
Operations Director

“I used to feel easily overwhelmed by stress, but these sessions helped me understand my emotions better and manage them effectively. I now feel calmer, more balanced, and confident handling difficult situations.”

James C.
Software Engineer

“Before starting these sessions, I often felt emotionally drained and anxious. Now I have practical strategies that help me stay calm, focused, and in control even during stressful moments.”

Thompson M.
Creative Director

“The practical skills were a game-changer for my low mood. I finally feel in control and confident in who I am.”

Sarah J.

“Getting timely support for what I was going through was a huge relief. The process was genuine and practical from the start.”

Michael B.
Answers to Questions
Frequently Asked Questions
How Much Do Your Therapy Sessions Cost ?
We believe in clear, honest pricing. Each 60-minute individual session is a flat rate of $120. There are no hidden fees. Your first consultation is also completely free, so you can start without financial pressure and feel confident we are the right fit for you. Your wellbeing is our priority.
How Is Your Approach to Identity Issues Different ?
Our goal is your empowerment. While some therapy can be open ended, our skills based approach teaches you a proven set of tools to manage challenges on your own. It is a modern, supportive, and practical alternative to traditional therapy, designed for your long term identity formation and resilience.
Do I Need a GP Referral to Start ?
No. As a private service, you can book directly with us. This means your privacy is fully protected and you can access support immediately, without the administrative delays of a Mental Health Care Plan. We have removed the barriers so you can get the help you need, right when you need it.
How Long Will Therapy Take to See Progress ?
Everyone’s journey is unique. Some people find the clarity they need in just a few focused sessions, while others benefit from longer term work on their personal growth. We will create a clear plan together, ensuring our process is both efficient and deeply effective for your situation.
Locations We Serve
Online Counselling Australia-Wide
We offer our professional online counselling services to clients in all Australian states and territories, including:
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
The Information You Need
Contact & Business Details
Service Area
Australia-wide (Telehealth)
Mailing Address
888 Collins Street, Docklands VIC 3008
ABN
31 253 892 731
Operating Hours
Monday
11:00am to 21:00pm
Tuesday
11:00am to 14:00pm
Wednesday
Closed
Thursday
11:00am to 21:00pm
Friday
11:00am to 14:00pm
Saturday
Closed
Sunday
11:00am to 14:00pm
Ready when you are
Start with a Simple Conversation
Feeling stuck is often the first sign that you're ready for a change. The next step is a simple conversation. We're ready to listen.